The Association uses the Scottish Housing Network (SHN) and the Scottish Housing Regulator (SHR) reports to allow for local, relevant and national benchmarking of Key Performance Indicators (KPI).
The SHR has a benchmarking tool on its website which anyone can use to compare landlords and information on our Annual Return on Tenants Charter (ARC), further information is available at www.scottishhousingregulator.gov.uk.
Blairtummock Housing Association is a member of Scotland’s Housing Network and they produced this report showing our performance and comparing it with similar size landlords and previous years. This report demonstrates that we have performed well in majority of areas and has highlight a few areas in which we can improve. I hope you find this report interesting and please do not hesitate to contact us if you have any questions.
Please contact if you require any further information or wish to discuss performance matters further.