Informing Tenants and other Service Users of how they can join the Scottish Housing Regulator National Panel

The National Panel is one of the ways that the Scottish Housing Regulator includes the views of users of social landlord services in their work.  The Panel is an important part of the wider consultation and involvement strategy for SHR, alongside other mechanisms such as Tenant Advisors and feedback from RTOs.  Over the last 5 years the Panel has provided rich feedback about tenants’ and service users’ views, and has informed the focus of SHR work.  The Scottish Housing Regulator is keen to build on this with a broad Panel membership.

National Panel membership is open to all users of social landlord services, and we want to include as diverse a mix of service users as possible.  Around three quarters of the current membership are not involved in RTOs or other formal tenant participation structures, and the Regulator is keen that the Panel continues to reach individuals who may not have otherwise engaged with tenant participation opportunities.

If you have any questions about the National Panel, or would like additional materials, please contact Engage Scotland on 0800 433 7212 or email