Universal Credit - Important Changes

The Department for Work and Pensions (DWP) have recently released information in relation to the roll out of the process called ‘managed migration’. This is the process for moving people receiving benefits such as Tax Credits, Job Seekers Allowance and Employment and Support Allowance over to Universal Credit (UC). Claimants being moved onto Universal Credit receive a ‘Migration Notice’ from DWP to inform them of this and the date that they must claim UC by.   

Most people who were receiving Working Tax Credits, Income Support and Housing Benefit will have had their Migration Notice by now.

Income Based Job Seekers Allowance will have their Migration Notices by September 2024. 

Longer term, the DWP has announced that all other Migration Notices should be issued by December 2025. This includes those claimants in receipt of Employment and Support Allowance. 

If you receive a Migration Notice and need any help with this or for any other benefit or money related issue, please get in touch with the Association to arrange an appointment with one of our advisors. 

We can offer tenants an office appointment with our Welfare Benefits Advisers on  Tuesdays/Wednesdays and Thursdays.  We can also offer telephone appointments or home visits where required. 

 What will I have to do to claim Universal Credit?

• DWP expect you to claim online, so you will need access to the internet to make a claim
• You will need an email address
• You will need to have a Bank Account/Building Society/Post Office account/Credit Union to get your Universal Credit payment.

For help and information on claiming Universal Credit, setting up a bank account, getting access to the internet and budgeting, please contact our office on 0141 773 0202 or alternatively by email enquiries@blairtummock.org.uk

The benefit system can be difficult to navigate but we are here to help!