Key Contractors
We use fully approved contractors to carry out all repairs and we continuously monitor them to ensure a prompt, high quality and value for money service. A Survey Form is issued to 10% of all completed repairs and a further 20% of are post inspected to help us monitor your satisfaction with the service and continue to make improvements wherever possible.
We attempt to use local contractors when possible and rotate the use of these to allow for an even spread of work.
ROUTINE REPAIRS
** Please note For your safety and peace of mind all operatives will carry photographic ID please ask to see this ID before allowing anyone to enter your home.